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  1. SMART Professional Development
  2. Explore Offerings
  3. Level 1 Technical Support Training
  4. SMART Admin Portal technical training
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Technicians
Technicians

43019

SMART Admin Portal technical training

Get technical with the SMART Admin Portal

Course Description

Learn how to provide basic support and troubleshooting for the SMART Admin Portal.

Click one of the following links to take the course in a different language (be sure to sign in first): 

Translated courses might not yet have received all the updates made to the latest English version.

 

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What's covered in this course:

  • Understanding the SMART Admin Portal
    Get an overview of the main functions and features of the SMART Admin Portal.

  • Getting access to the portal
    Learn device and browser recommendations as well as how to sign up for and sign into the portal.

  • Claiming software
    Learn when and how to claim software using a unique URL vs. a hardware serial number.

  • Provisioning users
    Learn how to grant users access to software by adding their email addresses manually in the portal or set up auto-provisioning by syncing with a supported rostering tool such as those provided by Microsoft, Google, and ClassLink.

  • Managing administrators

    Learn how to invite administrators to the portal, remove them, or change their permissions.

  • Finding support resources
    Learn where to find support for the portal and about a variety of helpful online resources you can use.

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