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  1. SMART Professional Development
  2. Explore Offerings
  3. Level 1 Technical Support Training
  4. iQ experience technical training
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Technicians
Technicians

43009

iQ experience technical training

Get technical with the SMART iQ Experience

Course Description

Learn about the features, specifications, requirements, and technology of the AM40 and AM50 iQ appliance. You'll also learn how to install, configure, maintain, and provide troubleshooting for the iQ appliance in a supported display.

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What's covered in this course:

  • Overview
    This course introduces the specifications, features, technology, and components of the AM40 and AM50 iQ appliances. You’ll learn which SMART interactive displays support the iQ appliance and how the appliance works with a variety of SMART products.

  • Installation
    Learn how to safely install the iQ appliance in a supported SMART interactive display and how to connect it to a network.

  • Configuration
    Learn how to configure, customize, and test the iQ appliance’s settings and apps and how to configure the network connection.

  • Maintenance
    Learn how to update the iQ system software and how to join the optional Beta channel.

  • Troubleshooting
    Use the level 1 technical support troubleshooting information to support and troubleshoot the iQ Experience.

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